Challenge:
Citibank faced scalability issues as its digital banking services expanded globally. Their infrastructure struggled to handle the increasing demand, leading to performance bottlenecks.
Solution:
CSC Banking introduced its Scalable Cloud Infrastructure, providing Citibank with a flexible, cloud-based platform to handle growing customer traffic and transaction volumes.
Implementation:
- Migrated Citibank’s digital banking services to a cloud-based environment.
- Deployed load-balancing technology to manage high traffic during peak hours.
- Conducted staff training on managing cloud operations.
Results:
- Achieved 99.9% uptime for digital banking services.
- Supported a 60% increase in transaction volumes without performance issues.
- Saved $15 million annually on infrastructure maintenance costs.
